Privacy Policy

TaxEase - GST Invoicing & Return Filing Portal

Your privacy is important to us. Learn how we protect your information.

Last Updated: July 3, 2025

Table of Contents

Introduction & Geographic Scope

TaxEase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TaxEase, a GST invoicing and GST return filing portal accessible through various platforms, including but not limited to our website, mobile app, and web application.

This Privacy Policy applies to all services provided by TaxEase (collectively, our "Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Geographic Scope

Our Service is intended solely for users within India. We are not liable for any issues or liabilities arising from the use of our Service by individuals or entities located outside of India.

Definitions

For the purposes of this Privacy Policy:

  • Cookie: A small piece of data stored on your computer or mobile device by your web browser, used to identify your browser, provide analytics, and remember information such as language preferences or login details.
  • Company: Refers to TaxEase, located in Noida, Uttar Pradesh, India, responsible for your information under this Privacy Policy.
  • Country: Where TaxEase or its owners/founders are based, in this case, India.
  • Customer: Refers to the individual, company, or organization that signs up to use the TaxEase Service to manage GST invoicing and return filing.
  • Device: Any internet-connected device, such as a phone, tablet, computer, or other device used to access TaxEase and its services.
  • IP Address: A number assigned to every device connected to the Internet, often used to identify the general location from which a device is connecting.
  • Personal Data: Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.
  • Service: Refers to the GST invoicing and GST return filing services provided by TaxEase, as described in these Terms and on our platform.
  • Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • You: A person or entity registered with TaxEase to use the Services.

What Information Do We Collect?

We collect information from you when you visit our Service, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The information we collect may include:

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Job Titles
  • Password
  • Financial information related to GST invoicing and filing (e.g., GST filing JSON, transaction details)
  • IP Address and device information for analytics and functionality purposes

We may also receive information about you from third parties, such as automated fraud detection services, when you contact us or express interest in becoming a customer. Additionally, we may collect publicly available information from social media websites, subject to their privacy settings, which you can control.

How Do We Use the Information We Collect?

The information we collect may be used in the following ways:

  • To personalize your experience and better respond to your individual needs.
  • To improve our Service based on the information and feedback we receive.
  • To enhance customer service and address your support requests and needs.
  • To process transactions related to GST invoicing and return filing.
  • To administer contests, promotions, surveys, or other Service features.
  • To send periodic emails, such as updates, notifications, or marketing communications, if you have opted in.

When Do We Use Customer Information from Third Parties?

We may receive information from third parties when you contact us, such as through fraud detection services or publicly available social media data. We use this information to enhance our Service, verify user authenticity, and improve customer support. You can control the amount of information made public by adjusting your privacy settings on third-party platforms like social media websites.

Do We Share the Information We Collect with Third Parties?

We may share your personal and non-personal information with:

  • Third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide content or services we believe may interest you.
  • Our current and future affiliated companies and business partners.
  • Successors-in-interest in the event of a merger, asset sale, or business reorganization.
  • Trusted third-party service providers who perform functions such as hosting, database management, email management, payment processing, customer service, and order fulfillment. These providers may access your personal information to perform their services.
  • Government or law enforcement officials or private parties when we believe it is necessary to respond to claims, legal processes (e.g., subpoenas), protect our rights or those of a third party, ensure public safety, or comply with applicable laws, rules, or regulations.

We may also share log file data, including IP addresses, with third-party analytics partners, application developers, or ad networks to estimate general location, connection speed, device type, or other technographics. This data may be aggregated for auditing, research, and reporting purposes for us and our advertisers.

Where and When Is Information Collected from Customers and End Users?

We collect personal information that you submit to us through our Service, including during registration, form submissions, or transaction processing. We may also receive personal information from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on our Service, you agree to receive emails from us, such as updates, support responses, or marketing communications. You can opt out of these emails at any time by clicking the unsubscribe link included in each email. We only send emails to users who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails.

Your email address may also be used for customer audience targeting on platforms like social media sites or Google, where we upload your information to allow better ad targeting. By registering with us, you consent to this use of your email address.

Could My Information Be Transferred to Other Countries?

TaxEase is incorporated in India, and our Service is intended for users within India. We are not liable for any issues or liabilities arising from the use of our Service by individuals or entities located outside of India. Information collected may be transferred to our offices, personnel, or third-party service providers located in India or other countries, where it may be viewed and hosted.

By using our Service, you consent to the transfer and hosting of your information in accordance with this Privacy Policy.

Information about General Data Protection Regulation (GDPR)

Although our Service is intended solely for users within India, we may collect and use information from individuals in the European Economic Area (EEA). This section explains how and why such data is collected and how we protect it from unauthorized use or replication.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control that EU residents have over their personal data.

What is Personal Data under GDPR?

Personal Data includes any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used alone or in combination with other data to identify a person, such as names, email addresses, financial information, IP addresses, physical addresses, or other personal details. The GDPR Data Protection Principles require:

  • Personal data must be processed fairly, legally, and transparently, and used only in ways a person would reasonably expect.
  • Personal data should be collected for a specific purpose and used only for that purpose.
  • Personal data should be held no longer than necessary to fulfill its purpose.
  • Individuals have the right to access, request a copy of, update, delete, restrict, or transfer their personal data to another organization.

Why is GDPR Important?

GDPR introduces requirements for protecting personal data and imposes stricter enforcement and fines for non-compliance. At TaxEase, we believe data privacy is essential and maintain robust security and privacy practices to protect your information, even if you are outside the EEA.

Individual Data Subject's Rights – Data Access, Portability, and Deletion

We are committed to helping customers meet GDPR data subject rights requirements. We process and store all personal data with fully vetted, Data Processing Agreement (DPA)-compliant vendors. Personal and conversation data may be stored for up to three (3) months following account termination, as outlined in our Terms of Service, unless you request earlier deletion by contacting us at hello.taxease@gmail.com.

If you are an EEA resident, you have the right to:

  • Access your personal data.
  • Request a copy of your data.
  • Update, delete, restrict, or transfer your data to another organization.

You can exercise these rights by contacting us at hello.taxease@gmail.com. Our Service is designed to be self-service, allowing you to access and manage your data directly. Our customer support team is available to answer any questions about data management or API usage.

GDPR Compliance

We maintain GDPR-compliant data processing practices including data processing agreements with vendors, user rights management, and data retention policies that respect EU data protection standards.

Is the Information Collected Through Our Service Secure?

We take reasonable precautions to protect the security of your information, including physical, electronic, and managerial procedures to safeguard data and prevent unauthorized access. All sensitive information, such as credit card details, is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway provider's database, accessible only by authorized personnel required to keep the information confidential.

After a transaction, your private financial information will not be stored on our servers. However, we cannot guarantee the security of your personal information, as transmission methods and electronic storage are not 100% secure. While we strive to protect your information, you provide it at your own risk.

Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to personal information. However, no method of transmission over the internet is 100% secure.

Can I Update or Correct My Information?

You have the right to request updates or corrections to your personal information. You may contact us to:

  • Update or correct your personal information.
  • Change your preferences regarding communications or other information you receive.
  • Request deletion of your personal information, subject to our data retention policies outlined in our Terms of Service.

To protect your privacy and security, we may require verification of your identity (e.g., through a unique password) before granting access or making changes. Updates, corrections, or deletions will not affect information already shared with third parties in accordance with this Privacy Policy or information maintained for backup purposes.

Due to the need to protect data from inadvertent loss, some information may exist in non-erasable forms that are difficult to locate. For data deletion requests, we will make reasonable efforts to ensure your information is deleted from our active systems within a reasonable timeframe.

Data Retention

For details on how long we retain your information, please refer to the "Term and Termination" section of our Terms of Service. User Data will be deleted within three (3) months following termination or discontinuation of the Service. If you wish to request earlier deletion, please contact us at hello.taxease@gmail.com.

We retain your information only as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce our agreements.

Personnel

If you are a TaxEase employee or applicant, we collect information you voluntarily provide for Human Resources purposes, such as administering benefits or screening applicants. You may contact us to update, correct, or request a record of your information. Such changes will not affect information previously shared with third parties or maintained for other purposes in accordance with this Privacy Policy.

Sale of Business

We reserve the right to transfer your personal and non-personal information to a third party in the event of a sale, merger, or transfer of all or substantially all of TaxEase's assets, or in the case of bankruptcy, reorganization, or similar proceedings, provided the third party agrees to adhere to this Privacy Policy.

Affiliates

We may disclose your information, including personal information, to our Corporate Affiliates, defined as entities that directly or indirectly control, are controlled by, or are under common control with TaxEase. Any information shared with our Corporate Affiliates will be treated in accordance with this Privacy Policy.

Governing Law

This Privacy Policy and your use of our Service are governed by the laws of India, excluding its conflict of law rules. Your use of the Service may also be subject to other local, state, or national laws, but TaxEase is not liable for compliance with laws outside of India.

Cookies

We use cookies to identify areas of our Service that you have visited. Cookies are small pieces of data stored on your Device by your web browser to personalize content and enhance functionality. Most web browsers allow you to disable cookies, but this may limit access to certain features, such as remembering login details. We never store Personally Identifiable Information in cookies.

Advertising

Advertising helps keep our Service accessible. We strive to ensure that ads are safe, unobtrusive, and relevant. Cookies may be used to improve advertising effectiveness by tracking ad views and clicks, but no Personally Identifiable Information is stored in these cookies.

Kids' Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at hello.taxease@gmail.com, and we will take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the modification date will be updated. Material changes will be communicated with at least 30 days' notice before taking effect. Your continued use of the Service after changes indicates your acceptance of the updated Privacy Policy.

Third-Party Services

We may include or provide access to third-party content, applications, or services ("Third-Party Services"). TaxEase is not responsible for the accuracy, completeness, timeliness, legality, or quality of Third-Party Services. You access and use them at your own risk, subject to the third parties' terms and conditions.

Tracking Technologies

We use cookies, local storage, and session data to enhance the performance and functionality of our Service. Local storage provides persistent data storage similar to cookies but with greater capacity, while sessions identify areas of our Service you have visited. Disabling these technologies may limit certain functionalities, such as remembering login details.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Privacy Questions?

If you have any questions about how we handle your personal information, please contact us:

Email: hello.taxease@gmail.com