Terms of Service

Welcome to TaxEase

Welcome to TaxEase, a GST invoicing and GST return filing portal accessible through various platforms, including but not limited to our website, mobile app, and web application. By accessing or using our services on any platform, you agree to be bound by the following Terms of Service ("Terms"). These Terms govern your use of TaxEase's services across all form factors and define the relationship between you and TaxEase.

The terms "TaxEase," "we," "us," or "our" refer to TaxEase, and "you" refers to the user or customer of our services. If you do not agree to these Terms, please do not use our services.

1. Definitions

For the purposes of these Terms:

• Customer: Refers to the individual, company, or organization that signs up to use TaxEase services.
• Service: Refers to the GST invoicing and GST return filing services provided by TaxEase, accessible via our website, mobile app, web application, or other platforms.
• Platform: Includes, but is not limited to, TaxEase's website, mobile app, and web application.
• User Data: Any information, including GST filing JSON, financial data, or personal information, provided by you during the use of our services.
• Third-Party Services: External websites, applications, or services linked to or integrated with TaxEase, not operated by us.

2. Eligibility and User Age

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By accessing or using TaxEase, you confirm that you meet these eligibility requirements.

3. General Terms

By accessing or using TaxEase, you confirm your agreement to these Terms, which apply to the entire website, mobile app, web application, and any communication between you and TaxEase. We reserve the right to modify these Terms at any time, and such changes will be effective upon posting on our website or notification to you. Your continued use of our services after any changes indicates your acceptance of the updated Terms.

4. Use of Services

TaxEase provides a platform for GST invoicing and GST return filing, accessible through various platforms, including but not limited to our mobile app and web application. You are responsible for ensuring that all data entered, including GST filing JSON and other details, is accurate and aligns with your company records. You must verify all GST return data generated by TaxEase on the official GST portal before submission. Any discrepancies or errors in the data are your responsibility, and TaxEase shall not be liable for any issues arising from incorrect or incomplete data.

By signing up for our services, you acknowledge and agree to the current pricing and offers provided at the time of your registration. We may update our pricing plans from time to time, and these changes will apply to all users. By continuing to use our services after any such changes, you agree to the updated pricing structure. It is your responsibility to stay informed of any updates to our pricing. Based on your selected plan, you can access specific features on our platform. Upon expiration of your subscription, you must purchase a membership package to continue using our services. Subscriptions are yearly and include additional features specific to each plan.

5. In Case of Problems or Disagreements

Both the law and these Terms provide you with the right to a quality service and mechanisms to address issues if they arise.

Warranty

We provide our services using reasonable skill and care. If we fail to meet the quality level described in this warranty, you agree to notify us at hello.taxease@gmail.com, and we will work with you to resolve the issue.

Liability

These Terms limit our responsibilities only as permitted by applicable law. We are not liable for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence or willful misconduct. Notwithstanding any damages you might incur, our entire liability, and that of our suppliers, under any provision of these Terms shall be limited to the amount actually paid by you for the service. To the maximum extent permitted by law, we shall not be liable for any special, incidental, indirect, or consequential damages, including but not limited to loss of profits, data, or business interruption, even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify and hold TaxEase, its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors harmless from any claim or demand, including reasonable attorneys' fees, arising out of:

• Your use of the TaxEase services, including but not limited to any platform (e.g., mobile app, web application).
• Your failure to verify GST filing JSON or other details with your company records, resulting in discrepancies.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any right of a third party.

7. Refund Policy

All purchases of TaxEase services are final, and no refunds will be issued after a service is purchased. The decision to issue any refund is at the sole discretion of TaxEase. You are responsible for verifying the GST return data generated by TaxEase on the GST portal before submission. If you have concerns or issues with the services, please contact our support team at hello.taxease@gmail.com for assistance.

8. Data Privacy & Security Assurance

TaxEase takes the security of your data seriously. All User Data is encrypted to protect your information. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy, accessible on our website.

9. No Warranties

TaxEase services are provided "as is" and "as available" across all platforms, with all faults and defects and without warranty of any kind. To the maximum extent permitted under applicable law, we, on our own behalf and on behalf of our affiliates and respective licensors and service providers, expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We provide no warranty that the services will meet your requirements, achieve any intended results, be compatible with other software or systems, operate without interruption, meet performance or reliability standards, or be error-free, or that any errors or defects can or will be corrected.

Neither we nor any provider makes any representation or warranty regarding:

• The operation or availability of the service or its content.
• The service being uninterrupted or error-free.
• The accuracy, reliability, or currency of any information provided through the service.
• The service, its servers, or communications being free of viruses, scripts, trojan horses, worms, malware, or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on consumer rights, so some of these exclusions may not apply to you.

10. Intellectual Property

All content, features, and functionality on the TaxEase platform, including but not limited to software, text, displays, images, and designs across all form factors (e.g., mobile app, web application), are owned by or licensed to TaxEase and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, reproduce, download, or distribute any content without prior written permission from TaxEase, except as expressly provided in these Terms.

11. User Account, Password, and Security

You are responsible for all activities that occur under your account with us, regardless of the platform used. You agree to protect and safeguard your password and account information against unauthorized use. You must immediately notify us at hello.taxease@gmail.com of any unauthorized use of your account or any other breach of security. You must exit from your account at the end of each session. You agree that you will be solely responsible for any loss or damage arising from your failure to comply with these Terms.

12. Restrictions

You agree not to, and will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the service or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the service.
• Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of TaxEase or its affiliates, partners, suppliers, or licensors.

13. Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to TaxEase with respect to the service shall remain the sole and exclusive property of TaxEase. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

14. Links to Other Websites

Our services may contain links to third-party websites or services that are not operated by TaxEase. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Terms and Conditions of every site you visit. TaxEase has no control over and assumes no responsibility for the content, terms, or practices of any third-party sites or services.

15. Cookies

We use cookies to identify the areas of our website and platforms that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our services, but they are non-essential to their use. Without cookies, certain functionality, such as remembering login details, may become unavailable. Most web browsers can be set to disable cookies, but this may limit your ability to access certain features of our services correctly. We never place Personally Identifiable Information in cookies.

16. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that TaxEase shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect. Third-Party Services and links are provided solely as a convenience, and you access and use them at your own risk, subject to the third parties' terms and conditions.

17. Term and Termination

These Terms shall remain in effect until terminated by you or TaxEase. We may, at our sole discretion, suspend or terminate your access to the services at any time, with or without notice, for any reason, including for violations of these Terms. This agreement will terminate immediately without prior notice if you fail to comply with any provision of these Terms. You may terminate these Terms by ceasing all use of the services and deleting all copies thereof from your devices. Upon termination, you shall cease all use of the services, and any User Data stored in your account will be deleted within three (3) months following termination or discontinuation of the service.

If you are a copyright owner or an agent thereof and believe any material from TaxEase constitutes an infringement on your copyright, please contact us at hello.taxease@gmail.com with:

• A physical or electronic signature of the copyright owner or authorized person.
• Identification of the material claimed to be infringing.
• Your contact information, including address, telephone number, and email.
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner.
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.

18. Changes to Our Terms & Conditions

You acknowledge and agree that TaxEase may stop (permanently or temporarily) providing the service or any features within the service to you or users generally at our sole discretion, without prior notice. You may stop using the service at any time without informing us. If we disable access to your account, you may be prevented from accessing the service, your account details, or any files or materials contained in your account. If we decide to change these Terms, we will post those changes on our website and/or update the modification date. Material changes will be communicated with at least 30 days' notice before taking effect. Your continued use of the services after such changes constitutes your agreement to the revised Terms.

19. Modifications to Our Service

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the service or any connected services, with or without notice and without liability to you.

20. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. In such events, the affected party will notify the other as soon as reasonably possible and resume performance as soon as the event is resolved.

21. Grievance Redressal Mechanism

Any grievances or complaints regarding our services should be directed to our support team as outlined in the Contact Us section below. We will address your concerns promptly and work toward a resolution.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any legal disputes arising from or related to these Terms or the use of TaxEase services will be subject to the exclusive jurisdiction of the courts in Noida or Delhi, India.

23. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

24. Shipping Policy

Tax Ease is a GST invoicing and GST return filing portal that provides digital services through our website, mobile app, and web application. As our services are entirely digital and do not involve the sale or delivery of physical goods, Tax Ease does not ship any products. All services, including access to our platform and related features, are delivered electronically upon registration or purchase, subject to the terms outlined in our Terms of Service.

If you have any questions or concerns regarding our services or this Shipping Policy, please refer to the next section "Contact Us" for our contact information.

25. Contact Us

For any questions, concerns, grievances, or support regarding these Terms or our services, please contact us at:

• Email: hello.taxease@gmail.com

By using TaxEase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.